• How Long Do Orders Take To Appear On Printify?

  Orders can take up to 2-4 hours to appear on Printify from the time the order was placed, independent of when the graphic was approved. HelloCustom is connected to your Etsy account and Printify is connected to your Etsy account. Therefore, when a personalized order is placed on Etsy, we receive the order and so does Printify. HelloCustom waits for the order that goes straight to Printify with the template product to cancel first before creating the correct, personalized order. SinceSome readers

• How to Connect Printify Account

  To connect your Printify account to HelloCustom, follow the steps below: Step 1: Go to your Connections page, located in the bottom left menu Step 2: Click the 'Connect' button to the right of Printify Step 3: On the Printify approval popup, select your shop and click 'Allow' If nothing happens when you click on the 'Connect' button, this typically occurs if you have popup blockers turned on. Turning these off and trying again will typically work. If your popup blockers are tSome readers

• What If An Order Contains Non-Personalized Products Too?

  All non-personalized products will be added back to the order once created on Printify. HelloCustom only display's the personalized products in the approval queue. Therefore, if an order contains both personalized and non-personalized products, you will not see the non-personalized products. This does not mean they are forgotten. Once you approve the personalized graphic(s), HelloCustom will add the non-personalized back to the order inside of Printify. If you have any questions, pleaseSome readers

• Do You Only Integrate With Printify?

  Currently, HelloCustom integrates with the following print providers: Printify InnerCirclePrints We are continually working on new integrations, where Printful and Gelato will be coming soon. If you have any questions, please contact support below.Few readers

• Unable To Connect To Printify

  If nothing happens when you click on the 'Connect' button for Printify, this typically occurs if you have popup blockers turned on. Turning these off and trying again will typically work. If your popup blockers are turned off and still nothing happens, please sign into a different web browser and try again. This should do the trick. If you have any questions, please contact support below.Few readers