• How To Cancel My Subscription?

  We're sad to see you go, but you can cancel your HelloCustom subscription at any time. To cancel you subscription, start by going to your My Account page. Once on your My Account page, scroll to the bottom to access the Subscription section. To the right of the plan you're subscribed to, you will see a green 'Subscribed' badge. Under this badge, youPopular

• How Does The $0.29 Fee Work?

  HelloCustom's Business plan has a $0.29 fee per graphic personalized. This fee is for each graphic personalized by HelloCustom. The sum of these fees will be charged to your account at the end of each day, if over $5.00. If the sum of all fees is below $5.00, it will roll onto the next day until it breaks $5.00. If you have any questions, please contact support below.Few readers

• Do You Have A Free Plan?

  HelloCustom does not currently have a free plan. Our current plans are: Business Monthly: $29.99 /month + $0.29 /sale Business Yearly (14% savings): $299.88 /year + $0.29 /sale If you have any questions, please contact support below.Few readers

• How Do Promo Codes Work?

  Promo codes are only available for our HelloCustom Business plan and can only be applied when first creating the account. Therefore, there is no way to apply a promo code to an already existing account. When signing up for HelloCustom, there will be a promo code input field above your credit card information. Enter your promo code here, and if it is valid, it will be applied to your first billing cycle. If you have any questions, please contact support below.Few readers

• Why Does The Yearly Plan Say $24.99?

  HelloCustom's Business monthly plan is $29.99 per month, and the Business yearly plan is $299.88 per year (14% savings). The $299.88 is equivalent to $24.99 per month, billed annually. If you have any questions, please contact support below.Few readers

• How Long Is The Free Trial?

  Our Business plan currently has a 14-day free trial. Although we require a credit card to start the trial, you will be charged $0.00 for the full length of the trial, independent of use and orders processed. If you have any questions, please contact support below.Few readers