Unable To Convert Kittl PDFs

(Please skip to 03:12 in the video above.)

Unfortunately, Kittl flattens their PDFs.

As a result, HelloCustom is unable to convert them back into an editable template.

If you create your designs in Kittl, you can upload your designs without the personalization elements as a PNG and add them back within our editor.

From within HelloCustom's editor, you can add a text element, stylize it, and tag it for personalization.

We understand this creates extra work and apologize for the inconvenience.

If you have any questions, please contact support below.

Updated on: 14/08/2024