Articles on: Printify Integration

How Long Do Orders Take To Appear On Printify?

Orders can take up to 2-4 hours to appear on Printify from the time the order was placed, independent of when the graphic was approved.

HelloCustom is connected to your Etsy account and Printify is connected to your Etsy account.

Therefore, when a personalized order is placed on Etsy, we receive the order and so does Printify.

HelloCustom waits for the order that goes straight to Printify with the template product to cancel first before creating the correct, personalized order.

Since Etsy orders can take up to 2-4 hours to appear on Printify, your HelloCustom orders will also take this long.

If you do not yet see the canceled order in your Printify orders tab, HelloCustom is still waiting for Printify to receive the template order to cancel.

If you have any questions, please contact support below.

Updated on: 12/06/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!