Articles on: Creating Template

Difference Between Active and Draft Template

When creating a template, you can either save it as Active or Draft.

HelloCustom only personalizes graphics for active templates and does not create graphics for draft templates.

Therefore, if a template is in draft mode, HelloCustom will not personalize the graphic for the SKUs associated to this template.

If you have any questions, please contact support below.

Updated on: 18/06/2024

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